A 24 hour notice of cancellation is required to avoid being charged for a session. This notice allows the instructor to place another client in that time slot. For a personal illness or child’s, studio must be contacted by 9am the day of the appointment. Work conflicts and travel absence will be accepted as long as the 24 hour notice is given. If an instructor is unable to teach due to illness or vacation, client will be given alternate times and in some circumstances, another qualified instructor may substitute.
All packages expire in six months and are non-transferable, non-refundable and cannot be converted to other packages. Please be sure to purchase the package that matches your exercise commitment.
All classes are one hour, so arrive early enough to get started at the scheduled time. Sessions cannot be extended due to being late.
We accept checks, cash & Venmo. If you are unfamiliar with Venmo, it is a safe & easy way to pay the studio using your phone via the Venmo app. The front desk is happy to assist you in setting this up & we also have directions for you to take home. If you like using your credit card, it can be attached to Venmo allowing you to continue to earn rewards. In using Venmo for classes, we do ask that you make your Venmo purchase prior to class so that the class can be processed.
Regardless of season, all shoes are to be removed at the door and placed in the shoe cubbies or boot trays prior to signing in. No shoes are to be placed in the lockers.
Gift Cards are available for purchase and must be redeemed within one year of purchase.
Retail items may be returned within 5 days of purchase. You must have the receipt, all tags attached and/or packaging. There are no refunds, only exchanges. All sale merchandise is final.
Lockers are available for your convenience for clothing and purses. Shoe cubbies are provided for street shoes. No shoes are to be placed in the lockers.
Please be considerate of others by turning off cell phones and/or pagers.
Shoes and jewelry are to be removed prior to session.
Four private sessions are required prior to taking a group reformer class.
Two sessions per week will give results, three sessions per week is optimum.
Contact the studio for more information or view our current Pilates class schedule!
Ohio updated the Health Restriction protocols for COVID-19 and the CDC updated the recommendations for COVID-19 vaccinated individuals. As a business owner, it brings up another set of sensitivities to navigate that I was not expecting so soon. As to the June 2, 2021 date Gov DeWine has provided for Ohio, we will be easing into this date with the following guidelines for the studio.
Beginning June 2, 2021 all vaccinated persons, who have provided us their vaccination status, are free to remove their masks. If you have not yet gotten vaccinated, we are requesting that you continue to wear your masks. Of course, anyone preferring to continue wearing their masks are welcome to do so.
As this is an ever-evolving situation, we know that COVID is not gone as well as we know that colds & flus will continue to be a part of our lives. As viruses are seasonal, you may choose to wear your mask at other times during the year for health reasons. We appreciate your consideration if you are experiencing any symptoms that could be infectious. If you are in any way not feeling well, we request that you stay home. Lockers will open up June 2 for jackets & purses. Continue to keep all shoes in the cubbies to keep the lockers clean. Fans will not be available to use at the June 2 date until later. We will open up reformers to full capacity but will put friends next to each other that spend time together outside of the studio.